The cream rises to the top. In terms of freelancers that is so true. As you know by now, I am a video producer and director and I frequently hire teams of talented professionals to create our videos.
Have you ever noticed there are some freelancers that work all the time? How do they find themselves in that position? Here's a list of tips that will get you on your clients' speed dial.
- Make it easy for clients to find you. My biggest pet peeve with freelancers is that it should not be hard to reach you. Jobs come in all the time: morning, noon, night and on Sundays. Put your contact number on the signature of your email. It's so simple, yet so many people don't do it. If I have to struggle to find you, I'm probably going to call the other guy/gal.
- Show up early. Another simple one. Get to the job early. Be the first one there. Surprise me and bring some bagels to the set at 6:30. Being late to a job speaks volumes.
- Figure out what you want to do before you call me for the first time. I'm busy. If you don't know what you want to do then I'm not going to be much help.
- Don't call me if I don't know you. Email me a short, witty letter that begs me to find out more about you. Show me some personality.
- Don't freak out about changes. Changes in terms of scheduling, in terms of what the client wants, in terms of last minute stuff that no one saw coming is part of the job. We all have to deal with it. Take a breath, smile and say, "No problem - let's figure this out together." There is a flip side to this when people feel abused because of changes and that's a list for another time.
- When you get hired by me or an agency, please don't shout all over the web that you are working for my client. You are working for me and my agency. I'm working for my client.
- Don't look at the clock. There comes a time when you have to put in extra. We all do. If you're trying to impress me and ensure I hire you again, do more than what is necessary.
- Don't sit. I'm thinking about working on a set now. The last thing I want to see is you sitting with your hands in your pocket trying to blend into the furniture. Do something that helps our day be more efficient.
- When you check in with me, I'm not interested so much in how busy you are (how does that help me), what I would like to know is something interesting that pertains to my industry or makes my life easier.
- Subscribe to my blog. If your client blogs the biggest way you can show interest is by subscribing to his or her blog and starting a dialogue with the content there.
Show some interest!
photo cc license by kl801